When we started our journey in 1986, we had no idea we would become one of the distinguished consulting firms of our generation. We only knew we wanted to do exceptional work with exceptional people. So we built our firm slowly, one engagement and professional at a time. We learned quickly that to become trusted advisors, we had to tell the truth, as we saw it, even if that meant we wouldn’t get the contract. We also soon discovered we couldn’t be all things to all people, so we specialized, in our service offerings and in our research. Over time, we built the richest database of experience and proprietary knowledge in leadership and strategic communication in the world. Whereas early on we simply outworked everyone else, today we simply know things no one else knows. And we know how to apply that knowledge to real problems.
This is a difference that makes a difference for our clients.
More than 15 Fortune 100 clients have worked continually with us for over 10 years for one simple reason: We offer innovative solutions, processes, and practices they can’t find anywhere else. More important, we stand behind our work and our clients all the way.
Our firm is not an ideal fit for every engagement or prospective client. After all, we eschew traditional approaches and work hard to be unconstrained by conventional wisdom. Our clients prize our ability to un-complicate the complicated, and offer practical solutions to their most pressing problems. For their trust and confidence, we are grateful. We love doing this work.