According to a recent study conducted by the UK’s Investor Relation’s Society and MORI, a UK-based market research firm, organization’s can improve investor relations by candidly and honestly communicating to their employees.
From MrWeb: City Judges on Honesty and Performance
“In today’s climate of uncertainty and suspicion, a culture of corporate openness and honesty is vital,’ comments Roger Stubbs, head of MORI’s investor relations practice. ‘As well as avoiding ‘spin’, senior management must be available to respond to the City’s questions, and prepared to answer them more fully than ever before.”
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IRS chairman Richard Bowler believes its new report can help investor relations professionals deliver even more effectively. “In the current climate, effective corporate communication is more essential than ever if a company is to successfully explain its story to the wider financial community.”
An impressive tool for eliminating consultant-speak from written communications has arrived, and from an unlikely source, reports the NY Times:
The people blamed for incentivizing companies to repurpose, build mindshare and utilize change agents have taken aim at their own lingo.
Deloitte Consulting, an arm of the accounting firm Deloitte Touche Tohmatsu, has developed a free software program, Bullfighter, that identifies jargon in documents. The goal is to make it easier for investors to decipher what companies are trying to say, said Chelsea Hardaway, the Deloitte marketing director who led the team that designed the software.
“We hope that it is a fun way to make business communications safer for all of us,” Ms. Hardaway said. Upon request, she shifted effortlessly to the language of consultants to offer an alternative — or, perhaps, actually the same — explanation: “We envision a center of excellence where our accelerated change agents can maximize their core competencies.”
The software, which works like a spelling checker program to spot questionable words and phrases in Microsoft Word and PowerPoint documents…”
To read more about the software and download it free of charge, visit the Deloitte Consulting website.
(Hat tip to G. Baron for the link.)
Despite pressure from local and national press and concerned citizens, employees at Saint Joseph’s Hospital and Marshfield Clinic have remained silent. The healthcare centers handling the monkeypox cases in Wisconsin have asked employees to respect company and federal privacy requirements and direct media inquiries to the corporate communication group.
From the Marshfield News Herald…
However, all clinic employees received a company-wide e-mail on Friday demanding they answer no questions from the media without corporate permission, several clinic employees told the Marshfield News-Herald. The clinic’s corporate communication department refused to share the e-mail when asked, saying it was an internal communication.
The letter from Gribble told employees, “I was also asked to remind everyone that the media has been and will be calling the clinic and reporting on this story in the hours and days to come. Please direct all media inquiries to corporate communications … In other words, do not give out information to the media unless you first check with corporate communications.”
Gribble told employees the clinic wanted to ensure the calls were a “legitimate inquiry” because “we’ve had experience in the past with deceptive practices.”
It appears that employees are following the system’s wishes and allowing the communication group to handle all requests–little information related to patients suffering from monkeypox has reached the press.
