31 Mar 04 @ 8:55 am
Benefits Creep?
One of our Associates, John Daly of UT-Austin, uses “amenity creep” … the continuing expansion of amenities hotels must offer guests to stay consistent with the competition … to illustrate how leaders can create unrealistic employee expectations by providing tangible ($) rather than intangible (”attaboy!”) rewards.
Today Silicon Valley Biz Ink offers an interesting reward and recognition case: The in-office DVD rental machine EarthLink is providing for employees. Trivial benefit and example of benefit creep, or as the press release says, “an excellent way to bring an element of fun to the workplace”?
posted in category(s): Emerging Case Studies
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