4 Feb 09 @ 1:23 pm
Improving Productivity with Social Network Analysis
Whether you’re aware of it or not, social and informal networks throughout your organization and within your team influence how decisions are made, framed, and carried out at work. As a result, companies are beginning to chart informal, social networks as a way to identify communication gaps, information bottlenecks, and under utilization of employees. This approach, often referred to as social-mapping, allows organizations to uncover a whole new level of workforce dynamics. Check out a recent Wall Street Journal article that highlights this method here (registration may be required).
posted in category(s): Miscellaneous, Tools in Practice